PRICES, SHIPMENT AND RETURN POLICY


Shipment rate

 

On the website www.lucienzazou.fr, prices are in euros, all taxes included.

Delivery is free for the orders to  France métropolitaine, Monaco et Andorre without minimum purchase.

Shipment fee participation for other countries:

 - DOM-TOM: 10 Euros – Free delivery from 150€ purchases.
 - Europe (E.C) and Switzerland): 15 Euros - Free delivery from 150€ purchases.
 - Europe (out off E.C): 19 Euros TTC – Free delivery from 200€ purchases.

- U.S.A: 20 Euros TTC – Free delivery from 150€ purchases
- Australia: 30 Euros
 - Asia: 39 Euros

For France and European Community(E.C) countries, prices are indicated all taxes included, especially V.A .

For out of E.C countries, prices exclude any taxes, nevertheless, any possible customs duties or taxes would be payable by the customer  .

Your parcel shipment

Parcels are usually shipped between 24h and 48h after reception of your payment. 
We use Colissimo service (France mail) or Fedex upon the country and weight of the parcel. 
We send you as soon as possible by email  a link so that you can track your parcel.

 

Return policy 

Make your purchases quietly on our website, you are satisfied on refund.

You can send back one or several articles of your order within 14 days from the day you received  your order simply sending  an email to inform us and the reason of your retun to our customers service  boutique@lucienzazou.fr 
We will reply in 48 hours maximum providing you a return authorization number as well as the the instructions to send back your parcel for free in the best conditions.  

 

Item(s) has to be sent back at the following address:

EYRO SARL
154 rue de Lourmel
75015 PARIS

 

Your item(s) will be refunded at your choice, on your credit card or Paypal account (upon your method of payment) or also by a voucher available in the website of www.lucienzazou.fr   

 

 


New products

No new products at this time

PayPal